SuperMoney Subscription Refund Policy
Our policy in short
SuperMoney subscriptions start with a free trial. If you don't cancel before the trial ends, the subscription automatically converts to a paid plan and renews on a recurring basis.
As a general rule, payments made after your free trial ends are non-refundable, and canceling stops future renewals rather than refunding the current period.
We review exceptions case by case
We know billing isn't always straightforward. If you believe you were charged in error or in a way you didn't expect — for example, a charge that came through after you thought your subscription had ended — reach out to us and we'll review your situation individually. We look at these on a case-by-case basis and aim to be fair.
How to reach us
Email support@supermoney.com with the email address on your account and a short note about what happened. We'll take it from there.